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tradesy return policy for sellers

As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! They advertise a strict selling policy of authentic and accurate descriptions for listing. See more, Since your historical data is being moved over time, you will not have a seller badge right away. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. Everything worked out perfectly! Appreciated being able to check out as guest without being forced to set up an account/log in, etc. Will never ever sell at Tradesy ever again. . To get started, youll need to download the Tradesy mobile app on Android or iOS devices and sign up. THIS IS THE KIND OF CUSTOMER SERVICE YOU GET FOR YOUR BUCK. Here are 8 tips for writing great reviews. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Although this did not work out with the seller, the platform backed me up. I did finally get my money back from tradesy as a seller, but I threatened them to no end and actually emailed the CEO RUN from this site save yourself the craziness of poor business practices. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. That said, it provides some services that are not available on. Has anyone sold or bought on tradesy? Theyll offer you some crappy resolution deal that no way nears match the destroyed item. Moreover, you also are not permitted to create a single listing of multiple items. And is clean and gently used. These include undergarments, children's toys, hazardous materials, tobacco products, and many others. So I'm praying I can find one thing that j actually like that is not fraudulent! Tradesy Categories . You can make money teaching it online. Tradesy ranks 1st among Used Clothing sites. Regardless, I will be sure to share your feedback with our Product Team in hopes that they will revisit the sellers' commission structure. Tradesy has standard fees that occur each item an item is sold. After successfully creating an account, you can begin buying and selling on Tradesy. Now it is Vestaire and nobody will help me. -Tradesy will return all items under $150 back to the seller if buyer requests return. After finally getting a hold of someone at Tradesy's returns department, I went back and forth with them and they finally let me know that the buyer is claiming that the item was MISREPRESENTED. After reporting a suspicious listing, you will be asked to select the reason whether the listing has authenticity issues, image issues, or absurd prices or information. Learned my lesson. However, you can avoid paying the transfer fee on Tradesy by spending it on Tradesy. If I were you, I'd contact Tradesy immediately. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. We want to do anything we can to make each experience worthy of your best possible rating! We were blown away. Hi Sandra, We hate that you had a bad experience. Payment works a bit faster on Vestiaire Collective. When you become successful, they will make upp a reason to suspend your account. Thank You, Because Tradesy allows me to get what I need for the moment and allow future payments. Thank you! Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. The product is outstanding but it took longer to get it than I expected. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. Tradesy allows you to buy and sell designer wear, ranging from shoes and jackets to wedding gowns and accessories. Its UNREAL!! Exactly as described and definitely authentic. For items priced at less than $150, the payment processing fee will be just $5. To report, simply click the flag button on the item page, and the luxury authentication experts will take a look. Not all items can be sold on Tradesy; here are the common items you can sell on the platform. It was delivered December 29th. Worse selling app!!!!! We will see. Keep it up Sitejabber you are winning! Stumbled across Tradesy on Safari. Tradesy has zero tolerance for designer replicas or counterfeited listings. So if you put your trust on tradesy, you are 100% WRONG and will get scammed. Poshmark is an online marketplace best known for mens, womens, and childrens fashion. Fees: For sales less than $50, Tradesy deducts a flat $7.50 fee. Larry Ludwig may well be the poster child for why people recommend blogging as a side hustle. I have called and emailed several times regarding an item that came to me broken and fake! I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. While the seller may have purchased a bunch of bags to resell, that would definitely make me nervous. The OneShop Money Mastercard Debit Card is issued by Piermont Bank, Member FDIC. do you really have customer service people who speak with customers bc i never had that experience. The seller is the best I would recommend this seller to anyone they go above and beyond for customer service and their trustworthy and they ship right away and their bags are authentic and they will respond to any questions that you have right away as well and I love that about them and if you're a repeat customer they give you a discount I just can't say enough good things about this seller and how wonderful they are!Lisa Cooper. If the authentication team determined it to be authentic, the buyer could choose to keep it or receive site credits and buy other things on the Tradesy instead. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. Collectables like Pokemon cards, coins, and antiques. I received a YSL bag that was counterfeit and item was sold new with tags. It was overall a great experience! Smell will go away Tradesy do not handle returns well. Just emailed seller for options. We're so sorry to hear that you've had a negative experience on our platform so far! The seller was on vacation when I made my purchase, she let me know when it would be sent. then saysit will take a while for the smell to go away He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. The main photo of your listing should meet the following requirements: Products cannot be worn by a model. Tradesy provides a hassle-free and smooth buying and selling experience for women who love fashion. This purse is amazing! Learn more here. Or, if, No college? On Poshmark, you are allowed to sell items like womens, mens, and childrens fashion, new personal care products and makeup, accessories, qualifying electronics, home goods, and select pet items. Do know that Tradesy will continue to inspect every returned item for your protection and to ensure that the item is in the same condition as when it was sold and to prevent any type of fraudulent behavior. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. Once we receive it, well email you to confirm the return has been processed and your Tradesy Site Credit will be available.If you require any further assistance, please do not hesitate to give us a call at 844-988-7233, Monday-Friday from 7 AM-3 PM PST, and any of our specialists would be happy to assist further.We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. I'm very happy I did it! It may also have been my fault because I received a previous handbag order in a few days, so I assumed this would be the same. I stumbled across Tradesy and bought two YSL bags. Want to give someone something unique this holiday season? Horrible experience. Smaller size different color! Thanks! However, the commission is one feature that factors into your earnings commission. No problem. getting nervous about this. I hope the class suit action closes this scam company down! In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. This is far from the experience we want our customers to have, and extend our sincerest apologies for the inconvenience here. I received my order even earlier than expected. Putting your item up for sale on Tradesy is quick and easy. It was discontinued several years ago so I couldn't buy it new, and I had yet to find it on a secondhand luxury reseller site (Real Real, Fashionphile, etc). Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. You'll find more information on how to return an item to a Professional Seller just here. Once done, the Tradesy app will show you the listing process. I love the site!! Please know we are always here to provide you with further insight into any orders placed or Tradesy Policy. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. However, since all the clothing and accessories are secondhand, the prices are generally more affordable for the average shopper. We only have so many days to confirm that we will have the item will ship in a timely manner. It came beautifully packaged. Excellent site! We recently received your feedback and wanted to follow up with you. However, the site also holds seller money hostage for an extended period, spurring copious complaints from sellers. Download the Tradesy app today to get access to the best designer deals and create your own resale listings in minutes. Verification can help ensure real people write reviews about real companies. I will write to BBB and I hope people will do the same. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. anywho. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. On top of the site fee , they charge another fee to payout which can take up to 5 days. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. Wish the sellers would provide more details of items for sale as some listings are bare minimum. Sellers can quickly re-list them on the platform and sell them to other buyers. On eBay, you are limited to 250 free listings. The option to make an offer has been enabled for all of your items moved from Tradesy to Vestiaire. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. You can find more details about the, The offer made by a buyer can only be up to, As a seller, you can also propose offers to users that liked your items. One of the most important things to keep in mind while selling on Tradesy is to avoid listing an inauthentic item for sale. Better places to sell designer clothing: Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Thrift Store Flipping: Best Items to Resell for Profit, The Fastest Ways To Sell Your Books Online For Cash, 13 Best Small Business Apps to Grow Your Business, 16 Best Mobile Payment Apps for Small Businesses, How to Start an E-commerce Business that Makes Money, 26 Legit Stay-at-Home Dad Jobs to Make Money, 17 Legit Online Surveys That Pays (How to make money with survey), 61 quick Things To Sell To Make Money fast, The 3 Budget Categories You Need to Stick to Your Simple Budget, How to Make a Personal Budget in 6 Easy Steps, 18 Best Budgeting Methods That Actually Work, How To Budget Your Money In 9 (very Simple) Steps, 17 Blank Budget Worksheets to Manage Your Money, How to Write a Check: A Complete Step by Step Guide. Have never had a Tradesy problem in several years of selling. H! Im very happy with my purchase. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Then, you will use your own packing materials to ship your item out. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. Love the way this seller does business. They have stolen money that is mine. I only discovered resale site options when I read an article about growing pains at Realreal and then Tradesy came up on a list of competitors. Please know both our commission fee and Transfer Fee are noted for you to review before publishing your listing. But other popular categories include: The bottom line is eBay is a relatively more diverse and global market than Video Tradesy, but this has pros and cons if you want to sell clothing and accessories online. New Menswear. I took a chance and when I received my purchase it was perfect! The seller payout process is HORRIBLE. OneShop knows how challenging it is to resell online. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I ordered a size 18 in gray, received a small in taupe. If the seller is found selling designer replicas or derivatives, your earnings may be voided, and the item will be returned to you. Im not the only one who has submitted complaints. Past experience, selection of merchandise and pricing. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. However, while Tradesy deals majorly in womens wear, the others sell varieties of items. Horrible experience. to air the bag outside not a big savings but something. Sign up today and take advantage of its excellent features with its 14-day free trial! We want to do anything we can to make each experience worthy of your best possible rating! Tradesy is also looking after its sellers. I have made good money with zero returns. Hand-written note along with a cute thank you card on the inside. Both looked better than their photos. Tradesy Popular topics for 'Buying' Customs duties My order has been lost by the carrier The item I received doesn't match its description How long does the seller have to send my item? I know that they guarantee it, but you are looking at spending more money for your own Authenticator to look at the piece, or you're shipping it off again to Tradesy. Heres a Review on Tradesy. In the rare cases that a buyer has doubts about the authenticity of an item purchased on Tradesy, we will pay for you to ship the item to our headquarters for a rigorous in-person authentication. Heres what happens next. Many shoppers buy on this platform because it provides convenience and the best deals on women's fashion. The person who started the class usit actin has proof of same. Anyone can write a Trustpilot review. I don't want another piece of junk from them I just want a refund and never deal with this company again. You can also use your earnings to shop for items on Tradesy that youd love to have or are interested in adding to your inventory. Thanks! I was elated that an item that hasn't sold on Poshmark for a year has sold on Tradesy. The amount of money you make from reselling items on Tradesy depends on the following: For sales under $50, Tradesy charges a fixed fee of $7.50. It also came as scheduled. Tradesy enables you to save. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. I am still waiting to receive my bag back. Dont use this company. Thank you! They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. The website is user friendly to navigate. We enable millions of customers to sell what's in their closets and fund their next shopping spree. I like to browse extensively before making a purchase. Uncategorized ; June 21, 2022 tradesy return policy for sellers . Talk about what services you provide. The seller was Brandville so beware! Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. The last suggestion that was made to me was: And if you sell more, then the fee increases to 19.8%. Why on earth would I seel a MOLDY bag to anyone??? Please ship out ASAP, I'm leaving on vacation on 6/14 and would REEEEALLY love to take them with me ;). The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. Were always here to help. I Love shopping on Tradesy. Items made of fur or breakable materials such as glass, ceramic, etc. We hope this sheds light on our authentication process. The typical military family moves every two or three years. Lesson learnt and I will not do any business with this site anymore. One happy customer! The fair market value is determined by tradesy so in effect they will return any items their curators do not like regardless of value. Expected pay: NA Husl$core: $$ Commissions & fees: 15% to 20% Where: Nationwide Requirements: Be 18 or over, or have your transactions supervised by an adult; items to sell Review: In case the item is proven to be inauthentic, the buyer will receive a full refund to their original payment method. Up to 44 Million women have bought secondhand items in 2017. If your concern falls into more than one category, you can just select one reason and enter your other concerns in the space provided on the next screen. So if the wedding dress doesn't fit, for example, the buyer is out of luck. Buyers have the choice to have their item shipped directly to them, or have the item inspected by Vestiaire's Quality Control & Authenticity experts for a $15 fee. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. Over time, Tradesy has gone on to become one of the best e-commerce and e-marketplaces in the world. I chose the product because it was a pair of shoes I had wanted for several years that had been discontinued, and this was the first time I had seen a pair for sale that were my size and in perfect, brand new condition! From pre-owned luxury bags to designer shoes, as long as it's for women, Tradesy has you covered. That is, if the purchased item does not meet the criteria, buyers can receive store credit. While other sites charge a 2.00 fee for instant payout or free for bank transfer. Apparently they resell the items on another site. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. and our Comments will be updated if resolved.Update; Tradsey stood behind thier customer service! This ensures that our customers almost never receive inauthentic items. My husband and I were looking for my first Chanel bagfound it! I guess I have not been caught up on this new policy because Tradesy used to handle returns and resells items for sellers if the item is in the condition described and it was returned simply because the buyer doesn't like it or it doesn't fit. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. On the other hand, Poshmark has a lot of tools to enhance your sales exposure and reach. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.Its very frustrating to feel like youre not being understood or that youre not getting the help you need. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. This is often due to the lack of incentives to offer customers. i checked her sold items and she sold about 6 of the same bag with the same photos. I was anxiously hoping that I made the right decision to purchase this item. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. It offers free shipping for all products except wedding gifts. I'll never purchase anything from this scam company. Unfortunately, a seller cannot choose their preferred carrier. Backed by the National Science Foundation, I've also had my funds say they went through on Tradesy but checked my. Because they want you to use your earnings for purchases on their app. In addition, there are thousands of designers and brands available on Tradesy. The high costs and slow pay earned Tradesy a substandard Husl$score. We want to do anything we can to make each experience worthy of your best possible rating! Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Not only do you pay 15-20% of the sales proceeds to the site, you pay an additional 3% when you want to cash out your earnings. when do I get to use this 25 hundred dollar bag? Post author: Post published: 22/06/2022 Post category: wireshark filter list of ip addresses Post comments: difference between mikasa v200w and v300w difference between mikasa v200w and v300w Like most e-commerce sites, Tradesy has a shipping fee. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. 2023 Trustpilot, Inc. All rights reserved. Friendly, professional and exceptional range of unique items at relatively reasonable prices. To find more information about reviews and trust on Sitejabber.com please visit. Another difference between eBay and Tradesy is the eBay auction feature that lets sellers set time limits on sales and favours the highest bidder with this; youre guaranteed to get the best price. Isa. Tradesy are totally so unprofessional they have not bothered to send me an email even notifying me of the refund, I only found out when I checked on the sales delivery date to find a little sentence that says "refunded". Aside from womens fashion, Tradesy, you can also sell or buy wedding items. Not only will you pay 15-20% of the sales proceeds to Tradesy, but youll also pay an additional 3% when you want to withdraw your earnings. Each of your unique items must have its listing on the platform. I am angry that Tradesy has tried to keep this important return information from me and I'm wondering when I'll get a say in all of this, if at all. We have a zero-tolerance policy when it comes to replicas. All while saving up to 90% off retail. Very good. Has happened multiple times, customer service does not help over email, and will not answer the phone. LOVE IT and very easy to use and several opinions to pay for your product. Tradesy will now return most items to sellers (they would previously resell themselves). It was easy to place the order, the shoes came in as promised. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. Selling on Tradesy is quite easy; all you have to do is list the item on their website. Learn more, After you create a new listing to sell, it is reviewed by experts before it is published and live on the site. 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I understand why you don't want items held up in bags where folks don't respect the need to move on, but it's hard to shop seriously when the clock is ticking in the bag for only a few minutes. Came upon the site by accident - searching for a gift no longer available for purchase in the store. Lastly, any item priced above $16,500 USD will have a fixed selling fee of $2,000 USD. The Kate Spade Cat Phone Purse came in immaculate condition and am I am so happy to have it! To do so will have you waiting up to a month for Tradesy to release your funds. This company does not typically respond to reviews. This has been a miserable experience. Wanted to confirm that all discounts were applied because, though referenced as 'Site credit,' the dollar amount of this credit was not listed in the line items delineated on the final pricing/post shipping page. Buyers are unable to return items, but if they get an item that does not match the listing details, they can contact Vestiaire Collective to have the item inspected and authenticated by experts. Any company that holds your available earnings an additional 7 business days (so that they can earn interest on it, Im sure) is ripping its sellers off! We would be happy to explain our findings further with you, please contact us at team@tradesy.com.We hope this sheds light on our authentication process. As a seller, our ultimate goal is to increase our sales in the fastest way possible. The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. Anyways, I was looking forward to having my earnings available, when at the LAST MINUTE that a return is eligible (4th day), the buyer requests a return. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. Poshmark inspect item sold over 500 dollars before sending to the seller. What is the fee schedule for seller's selling on tradesy? Since the countdown to purchase is a high-pressure limit of 5 minutes Favorites are necessary, but 5:00 may not be enough time to move everything to the cart if I have selected a lot. I am just starting to try Tradesy so I'll see how it goes! I didn't receive a full refund for a cancelled order Returning an item to a Professional Seller General Before ordering General Report an issue I could deal with a short hold Two weeks later the funds were available on the 11th of January. See more here. I should have been told that it was being shipped from China and there might be additional delays. The number of days that the seller has to confirm the sale may have elapsed so you'd be in the clear. has things improved for sellers? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. sounds worse than ebay! This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. . In addition to authenticity, your product must not fall from any of the following restricted categories: Apart from the aforementioned restricted categories, Tradesy also does not allow listing items that are not manufactured for retail sale by any designer whose name, logo, trademark, style, or design is displayed in or on the item.

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